Leading global teams presents a critical challenge for enterprises with partners and employees around the world. Effective teamwork across borders of all kinds — national, cultural, geographical, and organizational — is essential for today’s companies to achieve their business goals. Leading Teams was created to allow organizations to strengthen intact teams that transcend distance and differences, and to eliminate many of the barriers that groups face.
Globally dispersed teams, which are often diverse culturally and cross-functionally, have the potential to be more creative than single-culture groups. On the other hand, those same differences can make them highly unproductive. The difference between effective and ineffective work teams is directly related to how well they leverage their diversity. Leading Teams enables colleagues to create trust, work through conflicts and manage their team processes.
Leading Teams is a one- or two-day program for intact or dispersed teams. Prior to the workshop, group members take the Team Assessment online survey to determine strengths and ways to improve. Catalyst uses this data to customize the Leading Teams program to meet a team’s specific needs.
Seven Dimensions of Team Effectiveness Leading Teams is more than just a collaboration tool – it provides a framework for building real teams across multiple offices, cities and cultures. The course is built on seven key aspects of business, identified in 20 years of working with globally distributed workforces:
- Team Forming
Teams identify and determine how to serve the key external entities such as customers, business partners or internal stakeholders that are critical to achieving their goals.
- Team Storming
Team members learn to voice disagreement openly and constructively while staying focused on common objectives and areas of agreement.
- Team NormingTeam members learn to define different roles and different ways of making team decisions and when to use them.
- Team Performing
Teams assess their responsiveness to external conditions and their ability to serve the needs of customers and constituents.
- Cultural Diversity
Team members increase their familiarity with different styles of thought and communication and learn to leverage the diverse backgrounds and skills of participants.
- Virtual Communication
Teams examine the best means for utilizing communication technologies and make agreements on protocols that support virtual communication.
- Team Meetings
Teams learn best practices for how to prepare, facilitate, and manage their actions.